Cara B Hvs

Scammer

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I went on Ticketmaster to purchase tickets, But without realizing it to get center popped up and I purchased tickets that were three times the amount of Ticketmaster. My concert was a year and a half later, but 6 months after I bought the tickets I never received them. I contacted customer service many times.
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Loss:
$379

Preferred solution: Full refund

Justin P Mhk

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Verified Reviewer

Shady company

I tried to get tickets from grand ole opry box office. The ticket centers web sight looks like their box office. I paid double for tickets and when you realize what happened you can not contact them in person and there is no refunds exchanges or any your stuck.
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Loss:
$732
Cons:
  • Double the price

Preferred solution: Full refund

User's recommendation: Don’t buy from them

yeraldin c

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kernersville, North Carolina

Estoy buscando mis entradas lu a

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Necesito los entradasNada que decir solo necesito saber donde están mis estradas que las pagué hace un mes y no pienso perder mi dinero necesito que sean responsables y no veo que me llegan los entradas son dos y no las veo si pueden comuníquense conligo al correo o a lo número de teléfono 346758****
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Edna P Aei

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Verified Reviewer

Handicap ticket

My name is Edna Pinol Nazario and I want to buy a handicap for the 14th please! I not able to go twice to San Juan but I dont want to die before not seing her in concert. thats my dream
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Frances O Ene

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Verified Reviewer

I have not been able to download tickets

Email never sent. I need to download tickets. Please help. The image of sale erased and no receipt of your email.
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Loss:
$52
Sherran Nno
map-marker Wichita, Kansas

Could not download site to get tickets..got tickets 40 minutes after show started. Did not relieve tickets that I paid for. Tickets that cost us for $575 were resold or ? Tickets we got were in the

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They said they were allowed to change our tickets and give us tickets they they picked for us instead.
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User's recommendation: Never buy from them ever

Anonymous
map-marker Saint Cloud, Florida

Buyer Beware. Caveat emptor

Can I cancel for any reason after I place an order? No. All orders are considered final once a client hits the "buy" button to place his or her order. At that point, there are no cancellations or exchanges allowed. No refunds will be issued unless the show is completely cancelled and not rescheduled.
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User's recommendation: Do Not Use This Company

Jessica H Kgp

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Verified Reviewer

Their custmer service is a joke.

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Updated by user May 16, 2022

I finally got a hold of ticket-center and apparently, they are another middle-man. I am supposed to contact Ticket Master now. Getting the tickets I purchased should not be this difficult and time-consuming.

Original review May 16, 2022
I was in a chat, with a representative to line out why I had received an email telling me I would get a second email and needed to follow the steps to accept my tickets. in the middle of the chat, the agent left the chat without resolving my issue. I know have been on hold for another 30 min waiting to talk to a live person.
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Loss:
$700

Preferred solution: Deliver product or service ordered

User's recommendation: Do not use this company. It isn't worth all this trouble. I have used other sites and had no trouble getting my tickets.

Anonymous
map-marker Freeport, Maine

FRAUD-DO NOT USE!!

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Ordered tickets. Received emails saying they should have been delivered, but they were never delivered. Called customer service, sent chats and emails, and still no tickets. Called customer service again and they said there was nothing they could do. Reported them as frauds to my credit card company.
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User's recommendation: STAY AWAY! DO NOT USE!

Cinque Uox

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Verified Reviewer
| map-marker Newark, New Jersey

Solicitar entradas

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Compre 4 entradas para el concierto de colplay en NJ el mes pasado y no he recibido código de confirmacion y ya me rebajaron de mi targeta
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Tony M Zpe
map-marker Philadelphia, Pennsylvania

My tickets

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I clicked on what I thought it was the venue at to ticket master not paying attention , I paid 3 times the amount I should have and when I called , was told it's my problem, never again
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Loss:
$120
Cons:
  • Got ripped off

Preferred solution: Price reduction

User's recommendation: Don't do it

Lesli D

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Verified Reviewer

DO NOT USE THIS SITE TO PURCHASE TICKETS!

DO NOT USE THIS SITE TO PURCHASE TICKETS! They mislead you to believe that you are purchasing through the vendor, they over charge and do not deliver.

I made the mistake of thinking I was purchasing a ticket through the vendor when it was tickets-center.com. My ticket was $138 for the 2nd to last row. I made the correct purchase directly through the vendor for a lot less $ and have way better seating. This company doesn't have a way to refund/cancel or talk to someone about the purchase even after minutes of realizing the mistake before they purchase the tickets.

You can't speak to anyone in person and you get no where with their customer service number, the chats or emails. This is by far the worst experience I've ever encountered and am completely out my $138.

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Loss:
$138

Preferred solution: Full refund

Nicholas L Gvw

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Refund on tickets not received

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Ticket Center - Refund on tickets not received
I just recently bought two tickets for a concert taking place on May, 17th and both the customer service bot and the real service agent both told me that I was out of luck as they are not authorized to give refunds. I am currently out $1177.22 and Im beyond frustrated. Its abhorrent that any company could be so greedy and Anti-Consumer that theyre not willing to help with a refund even when the show is still 3 months away.
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Loss:
$1177

Preferred solution: Full refund

User's recommendation: Never use this site as they manipulate you into spending as much as possible without chance for a refund.

Glen A Zmt

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Refund policy not legal

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Asked for credit for cancelled event and was told over and over that event was rescheduled which it was not! It was cancelled and not rescheduled the company policy is the worst policy ever,never,never use this site you will not be happy with the customer service never,never,never use this company,totally unacceptable answers to my problems I
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Loss:
$259
Cons:
  • Customer service non existant
  • Non existant regund policy
  • Refund policy when they changed the performance dates

Preferred solution: Full refund

User's recommendation: Never use this site

micahel j Kgf
map-marker Long Beach, California

Charged for extra things I didn't order

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On March 20th I bought 2 concert tickets and 1 parking ticket at their website. I was charged for 2 parking tickets, why would I need 2 parking tickets? They offer no refunds and give a number where you cannot actually talk to anyone, you only get recorded messages.
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Loss:
$65

Preferred solution: Full refund

User's recommendation: Use someone else

Diane S Kqc

Ticket refund

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Updated by user Mar 15, 2022

Called the vendor again Now I'm being told to call back tomorrow and talk to the Refund Department. No direct phone number or extension is given.

I know the poor people that answer the phone cant do anything but at least take the stress off the phone center people and have a supervisor that can. I hope they pay you a lot of money for having to deal with this BS.

Original review Mar 15, 2022
I was sent an email in May 2021 that I was going to be given a credit for a concert at House Of Blues, Myrtle Beach that was canceled because of covid. On December 16, 2021, I received an email from Ticket-Center.com that I was getting a refund for the concert not all but most that I paid. I emailed them to not issue the refund to the card on file I no longer had that debit card Now 3 months later after multiple emails and 2 phone calls tonight, and a call to my wonderful banker still no refund
View full review
Loss:
$175

Preferred solution: Full refund

User's recommendation: do not purchase any concert tickets no way of communicating with them NO REFUNDS

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