Matha Gzq
map-marker Ottawa, Ontario

Criminals

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Something has to be done about this company. Charges are in US dollars which is not mentioned anywhere and then there are hidden costs. Surely what they do is not legal??? I just paid $313 for two $56 dollar tickets. How can people work for such a company? Do they only hire sociopaths??? I have complained to them but no nothing will be done. If they refunded for every complaint I am sure there would be nothing left. I simply cannot afford what I just paid and ended up paying overlimit fees on my visa, which is what tipped me off.
View full review
Loss:
$100
Cons:
  • Being stolen from
Reason of review:
Outright Theft

Preferred solution: Full refund

Anonymous
map-marker Terrebonne, Quebec

Bad experience, too many extra charge, pus US conversion

I ordered tickets for a show in Montréal Bell Center. I'm from Montréal No where it is said that the tickets were in US dollards!!! This is a big difference. I got 2 tickets @ 210$ each (420$), plus they add 19.95$ shipping, plus 76$ charges?, plus the U.S. to CDN conversion @1.41. Total 728.95$ for two tickets in the blue section for Cirque du Soleil !!!! If I knew, I will not have purchased the tickets. When I called Customer support, the only thing they will offer is to reimburse the shipping.
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Qualicum Beach, British Columbia

$100 more than regular price

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I recently worked thru Tickets Center Secure Tix to purchase 4 tickets to Jeff Dunham in Abbotsford, BC. The "extra" cost to me was $100 Canadian per ticket.

The same tickets can be purchased thru Canadian ticket master for $71.05 Canadian. When I asked for the transaction to be reversed they said there were no refunds. So do not use this site!! It is a huge fraud and ripoff.

I will also report them to the Better Business Bureau.

Not sure why this has to be one hundred words or more.

That is a bit unusual. I'm only typing these words to get the message over one hundred words.

View full review
Loss:
$400
Reason of review:
Not as described/ advertised

Preferred solution: Full refund

Anonymous
map-marker Kingston, Ontario

Fees cost more than the tickets themselves!

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I ordered some tickets from TicketCenter 45$ x2. I got the tickets before I got billed. Then I got billed and here was the lay out. I was expecting around 100$ but nope.

90$ for 2 tickets

21.60$ for "Service Fee"

40$ for delivery

~54$ for US to Canada fee

They said since I already got my tickets, then I can't get a refund. Like what the actual ***. I ordered my tickets on a Thursday, got them by Friday, then i finally got billed on the Monday.

*** TicketCenter. never again will I ever do service with this company again. I ended up paying more in god *** fees than the actual tickets them selves. Such a *** rip off.

View full review
Loss:
$205
Cons:
  • Hidden charges
  • Money hungry
  • Hidden charges and in us dollars
Reason of review:
Pricing issue

Preferred solution: Full refund

Anonymous
map-marker Matthews, North Carolina

Complete Rip Off and Thieve

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I was never so pissed as I was when I received my tickets to a football game. I am an honest person with integrity who likes to attend sporting events.

Some events are hard to get tickets to so you reach out hoping to RECEIVE SOMEONE HONEST WITH INTEGRITY. But Nooooo! This company is working with people that hold tickets to flat out steal from others. Two simple tickets to a college football game ending up costing $726.95 by the time fees were added and when I rcv'd tickets the face value was only $80.00.

The is a place for people like you. I hope you ROT!!!

View full review
Loss:
$567
Cons:
  • Overcharged
  • Being stolen from
  • Thieves
Reason of review:
Pricing issue

Preferred solution: 726.95 - 160.00 (ticket cost) - s/h 16.00 =$550.95 (to be Refunded)

1 comment
Guest

Threaten to sue them, That will at least get you your money for the fees back. (helpos if you act a little crazy too) Funny how they are very scared of being sued... hmmmm

Vanecia Qau
map-marker Winnipeg, Manitoba

Ticket Center Ripp off

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Updated by user Sep 25, 2015

Charging US dollars for tickets priced in Canadian dollars for Canadian events.

Original review Sep 25, 2015
Bought two tickets for this show on Aug. 13/15.

Tickets were for Sept. 24th. Bought two more tickets for the same show on
Sept. 2 from what we thought was the Ticket Master Website.

The tickets were issued under Ticket Master. The tickets were on the same row and the same section. The first tickets cost $269.50 Canadian. The last tickets as we find out later were from Ticket Center for a jacked up price of $498.95 which we stupidly agreed to.

On our Mastercard statement we now find they Ticket Center charged us as id the tickets were in US funds. Nothing on the confirmation indicated this
The conversion of the $498.95 to Canadian $ was another $177.76 for a total of $676.71. Ticket Center was contacted, they wouldn't reverse this charge, Ticket Master and Cavalia Odysseo said it had nothing to do with them. We tried to cancel with Mastercard they wouldn't do anything.

Ticket Center would not accept cancellations either. This is criminal and fraudulent - must be stopped by citizens it looks like.

Mastercard and Visa could stop it by refusing Ticket Center to use their card. We know that won't happen!
View full review
Loss:
$178
Cons:
  • Charging us dollars for canadian tickets priced in us dollars
Reason of review:
A Canadian Event in Canada should not have to pay in US dollars - nothing on the confirmation shows US dollars for a Canadian Event. That was what was charged.

Preferred solution: Credit our Mastercard Account back the US dollar charge in Canadian $177.76. We had foolishly accepted the $498.95 charge for two tickets that cost them less than $269.50.

Anonymous
map-marker Vancouver, British Columbia

FIFA and Tickets-Centre are made for each other

In a similar experience to many here I was billed $294 for two tickets with a face value of $61 because of the US exchange scam and some other hidden fees. The weird thing is I'm sure I got to the tickets-center site there through the official FIFA site for the recent Womens' World Cup. Which is kind of appropriate as they both seem to be criminal organizations. I didn't catch this until late but base on other experiences here it wouldn't have made any difference. I cannot believe this organization can exist and all kidding about FIFA aside, I cannot believe that it could be associated with official events like the World Cup or BC Place.
View full review
Reason of review:
Pricing issue
Anonymous
map-marker Lewiston, Idaho

Feel cheated

I went to what I thought was a legitimate website for tickets for my mom's birthday present. I selected a section that would be easy for her to get to as she has some health problems. When I ordered the tickets I thought I was getting seats in the needed section. It turns out I received tickets in the nose bleed section for double the price! This will be very hard for my mom to get to. I do not advise buying tickets from this vendor!! They are over-priced and a rip off!
View full review
Loss:
$174
Cons:
  • Deceptive trade practices
  • Overcharged
Reason of review:
Pricing issue

Preferred solution: Price reduction

Anonymous
map-marker Winnipeg, Manitoba

Ticket Center Tickets Review

Went online to purchase tickets at a quoted price of $326.95 and was then billed $449.66. Ive been told the exchange rate affected the price. As the price was presented in canadian dollars, and agreed upon in canadian dollars, you would assume that the tickets are being sold as such. The seller refuses to refund the purchase. Disgusted.
View full review
Reason of review:
Pricing issue
Jerrin Mgf
map-marker Nashville, Tennessee

BEWARE (COMPLETE RIP OFF) BEWARE

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This company charged me $98 for ticket with the original face value of $15. Even worse, I had to stand for 2.5 during the show with my 8 year old daughter because the company sold the same seats to someone else. There was an argument over the seats. The other person showed me her tickets which showed the same seats. My daughter was upset during the show with no place to sit. She could not enjoy the show. It made me angry and upset. My daughter cried on the way home. Horrible experience & loss. Ridiculous. Awful. BEWARE THIS COMPANY! Do NOT buy anything from this company! EVER!
View full review
Loss:
$98
Reason of review:
company sold the same seating tickets to 2 different people
Anonymous
map-marker Mount Laurel, New Jersey

Tickets for Tenors on Oct. 14 in Bakersfield CA #444****

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I haven't received tickets through Email or tracking information. I'm trying to locate the Tickets since an early email said I would have the tickets via email or information as how the tickets are to arrive by Oct. 9th. I will be traveling from out of town to attend the Tenor's concert in Bakersfield California. Since there only a couple of days before the concert I'm a bit concerned about receiving the tickets before I travel to Bakersfield. Hopefully this issue can be resolved quickly with minimal complications. If the tickets are on the way I apologize for any inconvenience I may have caused. Looking forward to hearing from you regarding this matter. Thank you for your assistance
View full review
Reason of review:
Problem with delivery

Preferred solution: Deliver product or service ordered

Gwynevere Ztp
map-marker Victoria, British Columbia

They call themselves a SERVICE company!! What a JOKE...

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Definitely not orientated to "Servicing" the customer. Ordered two seats - billed for four! Charged an outrageous "Service Charge" of $116 and added $7.50 extra to download them!!! To download them, what a rip off. Emailed them - received an automatic reply (they will contact me in 24 hours - well THAT WAS 2 DAYS AGO and still no reply). Phoned them - NO ONE ANSWERED THE PHONE. What a disgrace!!! How can we change this? Has anyone every had any success with this group of gougers?? Please let me know. Wonder is the entertainers who perform know about this disgraceful process? Something has to be done about this MONOPOLY!!
View full review
Loss:
$250
Cons:
  • Service
Reason of review:
Many of the above

Preferred solution: Let the company propose a solution

1 comment
Guest

I going thru the same thing. Order Celine Dion Tickets at the Cearsar Palace website and not I purchase O -4 P seat and Ticket-center is switching the tickets because now they can get from $350 each ticket now they are going for $515 each tickets say the seat DO NOT EXITENCE?

and TV camera's are in those sections ??

Does Celine Dion Staff know what a horrible experecne this is for us? MGM does not do this to there customer?

Anonymous
map-marker Winnipeg, Manitoba

Overcharged, no indication prices are in US dollars

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Went online to get two more tickets for Cavalia, taking place in Winnipeg, Manitoba CANADA. When the final price was compared with the price paid for the first two tickets purchased through Ticketmaster, I was appalled with not only the expensive cost of the tickets, but also the exorbitant service charge ($38/ticket) and even with the addition of a charge for e-mail delivery ($6.95/ticket). But the real kicker came when the Mastercard bill arrived - all those charges were in US funds - adding another 35.6% to the ticket, service and email delivery charges! There was absolutely no indication on the statement nor on the website that the company was in the US and/or that charges for an event held in Canada, bought by a person living in Canada, would be in US dollars! This has "scam" written all over it... we'll see in a week's time when we show up for the event if the tickets are valid. I'm not holding my breath....
View full review
Loss:
$300
Reason of review:
Not as described/ advertised

Preferred solution: Price reduction

Anonymous
map-marker Temple, Texas

Priced Doubled

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We paid 206.00 from this site for tickets we could have gotten from ticket master for 100.00. Their only response is wrote and does not explain the discrepancy. Hind sight is 2020. I will never use this site again. Not recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!We paid 206.00 from this site for tickets we could have gotten from ticket master for 100.00. Their only response is wrote and does not explain the discrepancy. Hind sight is 2020. I will never use this site again. Not recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!We paid 206.00 from this site for tickets we could have gotten from ticket master for 100.00. Their only response is wrote and does not explain the discrepancy. Hind sight is 2020. I will never use this site again. Not recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!We paid 206.00 from this site for tickets we could have gotten from ticket master for 100.00. Their only response is wrote and does not explain the discrepancy. Hind sight is 2020. I will never use this site again. Not recommended!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
View full review
Loss:
$106
Cons:
  • Overcharged
Reason of review:
Pissed

Preferred solution: Full refund

Anonymous
map-marker Vancouver, British Columbia

Ticket Center are Bandits!

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I bought two tickets to a soccer game in Vancouver Canada for $60 each. The web sight was very clever in the way they added the service charges that amounted to $43.5 for a total of $163.50 I was shocked to see that the bandits then billed me in US dollars and to add insult charged a $5.44 currency conversion fee. The total came to $223.32 bring my tickets to over $110 each, nearly double what I expected. Nowhere on the paperwork did it mention billing in US dollars. Buyer Beware: Ticket Center are slimy bandits who should be run out of town.
View full review
Loss:
$100
Cons:
  • Hidden charges
  • Deceptive trade practices
  • Hidden charges and in us dollars
Reason of review:
Pricing issue

Preferred solution: Price reduction

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